FORGOTTEN YOUR PASSWORD?
On the login page, click the ‘Forgotten your password’ link and enter in your email address in the field provided. The site administrator will then email you with your password.
WHAT IS MY SHOPPING BASKET?
Your shopping basket is a place where your items that you have chosen are stored before proceeding to order.
I’VE GOT WHAT I WANT IN MY SHOPPING BASKET, HOW DO I GET IT?
Click on the Basket icon, which can be found on the top navigation.
HOW DOES THE QUICK SEARCH WORK?
Select the Format and Genre you want. Type in your keyword and click Go.
HOW DO I DELETE AN ITEM(S)?
Click the waste basket icon, which is located next to the item you wish to delete.
HOW DOES THE ADVANCED SEARCH WORK?
Click on the Search icon which can be found in the top navigation. Fill in any of the relevant fields with the information you have and click Submit.
HOW DO I ORDER AN ITEM(S)?
From your search results or product details, enter the quantity of each product you require and click the Shopping Basket to add your order. To view the contents of your basket, click on the Basket icon, which can be found on the top navigation.
I CAN’T FIND AN ANSWER TO MY QUESTION?
If you have any problems/enquiries which aren’t answered here please don’t hesitate to contact the Windsong helpdesk by sending an email to email@example.com.